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Cancellation & Refund Policy

We want your experience with Infivit to be stress-free. Here’s exactly how cancellations and refunds work.

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Self-Service Cancellation Window

You may cancel a confirmed booking through your Infivit Dashboard up to 48 hours before the booking start date at no charge. The full amount paid will be refunded to your original payment method.

Cancellations requested less than 48 hours before the booking start date cannot be processed online. Please contact the front desk directly we'll do our best to accommodate your request, but a refund is not guaranteed.

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How Refunds Are Processed

All refunds are issued to the original payment method used during checkout (UPI, debit/credit card, netbanking, etc.). Infivit does not transfer refunds to alternative accounts.

Refunds typically take 57 business days to appear in your account after processing. Your bank or payment provider may impose additional settlement time beyond our control.

You will receive an email confirmation when your cancellation and refund have been processed.

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Automatic Refunds (Seat Conflicts)

In rare cases, a seat may become unavailable during the brief window between payment authorization and confirmation (for example, if another booking claims the same seat moments earlier).

When this happens, your booking is automatically cancelled and a full refund is issued without any action required on your part. You'll receive an email notification and can rebook a different seat immediately.

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No-Show Policy

If you do not check in to the coworking space on your booked date(s) and have not cancelled in advance, the booking is treated as a no-show. No refund will be issued for no-show bookings.

We encourage you to cancel as early as possible so the seat can be made available to other members.

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Chargebacks & Disputes

Filing a chargeback or payment dispute with your bank instead of contacting us first may result in delays and additional fees. We maintain detailed booking records, check-in logs and payment receipts to respond to any dispute.

If you believe you were charged incorrectly, please reach out to us at infivitcoworking@gmail.com before initiating a dispute with your bank we're committed to resolving issues quickly and fairly.

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Modifications

Booking modifications (changing dates, seats or plan type) are not supported through the dashboard. To modify a booking, please cancel and rebook. The standard cancellation window applies.

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Changes to This Policy

Infivit reserves the right to update this Cancellation & Refund Policy at any time. Changes take effect for bookings made after the date of publication. Existing confirmed bookings are governed by the policy in effect at the time of booking.

Last updated: July 2026.

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Have Questions?

If you have any questions about cancellations, refunds, or your booking, don’t hesitate to reach out. We’re happy to help.

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